FIRMANSYAH, D.; SARY, Y. Analysis and Design of Queues Using Multi Phase Methods to Optimize Motor Vehicle Tax Services (Case Study of Samsat UPT BAPENDASU). Instal : Jurnal Komputer, [S. l.], v. 16, n. 03, p. 225–231, 2024. DOI: 10.54209/jurnalinstall.v16i03.212. Disponível em: https://journalinstal.cattleyadf.org/index.php/Instal/article/view/212. Acesso em: 29 apr. 2026.